RECALL CHECK • PRODUCT IDENTIFICATION
Match the exact product.
Follow the official remedy.
A recall search is useful only when the charger model, serial number and affected production range are identified correctly.
A charger that looks similar to a recalled product is not automatically included, and a familiar brand name is not enough to clear it. Product safety notices normally identify a model, manufacturing range, serial-number range or other exact marker. Start with the equipment label, then compare it with the manufacturer’s support information and the federal recall record.
Record the product before searching
Photograph the exterior label in good light without removing covers. Capture the manufacturer, product name, model, serial number and any date code that is visible. In the charger app, record the hardware identifier and software version if the manufacturer displays them. Keep the vehicle information separate because a vehicle campaign and charging-equipment campaign can involve different remedies.
Similar appearance does not establish a match.
Use the exact identifiers and affected range published by the manufacturer or government agency. Do not rely on a marketplace title, packaging photo or social-media post.
Use official sources and read the full notice
Search the U.S. Consumer Product Safety Commission recall database for charging equipment and accessories. Search the National Highway Traffic Safety Administration database when the concern involves the vehicle or vehicle inlet. Then check the equipment maker’s support page. A notice may call for continued use with a software update, an inspection, a replacement part or immediate stop-use action. Follow the stated remedy instead of assuming every notice requires the same response.
Preserve evidence without opening the charger
Save the notice link, search date, photographs, purchase record and any case number. Do not remove seals, open energized equipment or alter a label to improve visibility. If a notice requests proof of destruction or return, follow its instructions and local disposal rules. Do not sell, donate or install a product that an official notice says must not be used.
Coordinate the electrical side of the remedy
A manufacturer may replace the charger body while existing wiring remains in place, but reuse is never automatic. The replacement instructions, circuit details, conductor condition, protective device and commissioning steps still need to match. If a different model is supplied, confirm its current setting and mounting arrangement before it is energized.
Our EV installation services can help define the electrical scope, while the installation process explains what to send before an assessment.
Recall-check questions
Is the brand name enough to identify an affected charger?
No. Match the model and any serial, date or production range stated in the official notice.
Should I keep charging while waiting for support?
Follow the notice exactly. If it says stop use, disconnect in the approved manner and do not resume charging until the stated remedy is complete.
Can I open the charger to find a hidden label?
No. Do not remove electrical covers. Ask the manufacturer or a qualified professional how to identify the unit safely.
What should I keep after the remedy?
Keep the notice, case number, replacement or service record, final model information and commissioning details with the home’s electrical records.
SOURCES CHECKED OCTOBER 9, 2026
U.S. Consumer Product Safety Commission recalls · NHTSA vehicle recall lookup · Tesla Wall Connector support
LET’S PLAN YOUR INSTALLATION
Your garage. Your vehicle. A clear plan.
Send your address, vehicle details, and safely taken photos of the proposed charging location and accessible electrical labels. EV Garage Install will discuss the scope and next assessment step.